Communication is an Intersection

“Communication Is a Two-Way Street” is a trite metaphor that, although useful at times, is an incomplete description of the reality of the process of communications.  Yes, there are senders and receivers in communications.  The senders can only control how they present messages.  They can’t control how messages are received. Only receivers can control their reception.

In intro psychology courses, many of us spent weeks trying to get a solid grasp of the subtle differences between sensation and perception.  Just as two people can experience (perceive) a temperature of 55° F as either warm or cool depending on their preconceptions and other environmental factors, two people can also hear or read my message and either decide that I am “right on” or that I am “not helping.”

Continued at Quiche Moraine..

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